Field Service Technician
Hyde, GB, SK14 2BJ
POSITION SUMMARY
We are recruiting for a Field Service Technician to work in a busy service environment who can be a good team player with a good work ethic.
Responsible for the effective service and maintenance of a range of waste incineration, human cremation, and pet cremation equipment. Installations can range from a simple, small scale incineration unit featuring diesel fuelled package burners and relay logic control panel, to large scale fully automated systems utilising natural gas fuelled burners, a range of electro-mechanical components, hydraulics, pneumatics, and PLC based control systems
JOB RESPONSIBILITIES
- Carry out routine service requirements and site visits as required and scheduled by the company
- Carry out proactive maintenance to all aspects of the installation.
- Respond to emergency callouts to fault find and effect reactive maintenance tasks to bring the installation back to full operation efficiently.
- Carry out upgrade works as required to ensure installations remain in full operational condition and in line with current technology/legislation etc.
- Liaise with stores department to ensure all requirements for each particular job are available for the scheduled visit.
- Ensure that all clients are actively informed of work progression, as required, communicate with clients to build relationships and their confidence in the business
- Complete all documentation required to evidence the visit and liaise with Service Management to ensure that clients are appropriately charged for work undertaken
- Look for new sales opportunities and liaise with wider business to ensure we are positioned correctly to exploit such opportunities
- Due to the nature of some of the projects the applicant must have a flexible approach to work requirements and hours of work
- Recommends repairs, replacement and other solutions
- Maintains equipment inventory, tool kits, repair parts and company vehicle.
- Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
• Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field
• 4+ years of previous experience; or equivalent combination of field service covering similar equipment three key disciplines being electrical, mechanical and combustion engineering.
Routine travel either locally, nationally, and/or internationally may be required
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Basic understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
• Ability to work with and influence peers and management
• Self-motivated with critical attention to detail, deadlines and reporting
• Ability to read and understand electrical drawing schematics
• Valid Driver’s License
• Understanding of electrical principles
• Understanding of motor control
• Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools, forklifts, welding equipment, and cutting torch
• Ability to work overtime as necessary
ADDITIONAL QUALIFICATIONS
- Ideally qualified to C&G, ONC or HNC level.
- Gas safe qualification required
PHYSICAL ASPECTS / WORK ENVIRONMENT
• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment may be high.
*Reasonable accommodations may be made to enable individuals to perform the essential functions.