Sr Field Service Technician Udine, Italy

POSITION SUMMARY

We are recruiting for a Field Service Technician to work in a busy service environment who can be a good team player with a good work ethic.

Responsible for the effective service and maintenance of a range of waste incineration, human cremation, and pet cremation equipment. Installations can range from a simple, small scale incineration unit featuring diesel fuelled package burners and relay logic control panel, to large scale fully automated systems utilising natural gas fuelled burners, a range of electro-mechanical components, hydraulics, pneumatics, and PLC based control systems

JOB RESPONSIBILITIES

• Carry out routine service requirements and site visits as required and scheduled by the company
• Carry out proactive maintenance to all aspects of the installation.
• Respond to emergency callouts to fault find and effect reactive maintenance tasks to bring the installation back to full operation efficiently.
• Carry out upgrade works as required to ensure installations remain in full operational condition and in line with current technology/legislation etc.
• Liaise with stores department to ensure all requirements for each particular job are available for the scheduled visit.
• Ensure that all clients are actively informed of work progression, as required, communicate with clients to build relationships and their confidence in the business
• Complete all documentation required to evidence the visit and liaise with Service Management to ensure that clients are appropriately charged for work undertaken
• Look for new sales opportunities and liaise with wider business to ensure we are positioned correctly to exploit such opportunities
• Due to the nature of some of the projects the applicant must have a flexible approach to work requirements and hours of work
• Recommends repairs, replacement and other solutions
• Maintains equipment inventory, tool kits, repair parts and company vehicle.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field
• 4+ years of previous experience; or equivalent combination of field service covering similar equipment  three key disciplines being electrical, mechanical and combustion engineering. 
• Routine travel either locally, nationally, and/or internationally may be required
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
• Ability to read and understand electrical drawing schematics
• Valid Driver’s License
• Understanding of electrical principles
• Understanding of motor control
• Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools, forklifts, welding equipment, and cutting torch
• Ability to work overtime as necessary 
• Availability to travel is a fundamental requirement

ADDITIONAL QUALIFICATIONS

• Ideally qualified to C&G, ONC or HNC level.
• Gas safe qualification required

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