Account Coordinator - Ontario

POSITION SUMMARY

 We’re on the hunt for a top-tier Account Coordinator to support our team onsite two days during the week in our Mississauga Ontario office. If you’re an ambitious and innovative leader who is passionate about experiential strategy and is eager to solve creative business problems for world-class brands, read on.

This Client Manager will lead valued relationships with clients and key agency players. This role establishes trusted relationships with clients and colleagues while identifying opportunities for additional revenue growth within the assigned client accounts. They will ensure efficient coordination of projects from estimation to completion, and partner with the broader project team to ensure deliverables are completed on time and on budget. 
 

As a primary point of contact, this role represents the Equator organization for multiple prestigious clients. This role requires high energy, an entrepreneurial approach to business, the ability to be collaborative, easily navigate complicated initiatives and quickly become someone asked for by name.

JOB RESPONSIBILITIES

• Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account Team and provides timely responses to all inquiries.
• Participates in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required.
• Ensures high quality standards in all client deliverables.
• Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
• Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams.
• Partners with the client, the Account Team, and project teams to resolve identified project issues.
• Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
• Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
• Partners with Client Integration and the Account Team to ensure a smooth transition for new clients; attend pre-integration and planning meetings as needed.
• Supports profitability efforts by focusing on the efficient, accurate, and timely coordination of the assigned project activities.
• Supports the development of innovative proposals to capture both account growth and new business opportunities.
• Works with account executives to coordinate copy and proofs.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Bachelor’s Degree in Marketing, Business, Graphic Arts, Advertising or related field
• 1+ years of previous account/project coordination or marketing experience; or equivalent combination of education and experience
• The salary range for this role is $50,000 - $55,000 CAD. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Basic understanding of effective Creative Design practices, trends, techniques, and processes across one or more touchpoints or mediums (e.g. packaging, in-store, online, mobile, print, direct)
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills 
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Solid understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management
• Self-motivated with critical attention to detail, deadlines and reporting
• Ability to work overtime as necessary

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.  
• Occasionally lift and/or move up to 10 pounds. 

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

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