Supvr - Client Coordination

POSITION SUMMARY

A full time and demanding Design planning position where previous experience of project planning is key.

Based at our client’s head office, the successful candidate will work within the client’s busy Design studio and working alongside M&S Food categories, SGK Account Management team and M&S Project Managers. It would be preferable if the applicant has either retail or Brand Design planning experience.

This exciting and demanding role requires an individual with impeccable organisation, presentation and communication skills who can illustrate their experience in multitasking and some experience in  ‘cradle to grave project management’.  A consistently professional approach of the highest standards is absolutely key.  This role will be to support the Design Planning Team, SGK Design Manager and Account Management teams in all aspects of project planning, batching and data management. Strong excel skills are required.

As Design Planner, your absolute focus must be on ensuring project / task timelines are adhered to while building an exceptional relationship with the client. This is a fantastic opportunity for someone with a sharp eye for detail who can show a real enthusiasm and determination to succeed.

JOB RESPONSIBILITIES

  Work within critical path timelines for each packaging project and ensure project milestones fall within the agreed time-line/deadlines which have been set, ensuring the project stays on track & highlighting risks

·       Ensure all upcoming briefs and missing elements essential for design work are available and on time

·       Identify / resolve / escalate any issues which may impact the delivery of any job or task in respect of time-lines

·       Keep all work in progress trackers and project folders accurate and up to date

·       Support in data collation to provide accurate on time reporting for studio lates and risks and issues

·       Organise meetings with Design and Category Teams to support Design Planners in progress all projects inline with required timelines.

·       Work with the Art Buying team when photography is required to confirm shoot dates & photography briefs

·       Work with Product Developers to organise Products & clear briefs for Shoots

·       Work with copywriting to ensure requirements are in line with project timings

·       Work with Product Developers and SGK Account Managers to ensure cutters are available to support Design creation as per project timelines

Team and Client Behaviours

• Liaise with the Category and Suppliers face to face (where possible) and via telephone and email confirmation. Ensure that expectations are always managed and escalate issues as soon as they arise in the appropriate manner to the relevant Design Planner
• Take ownership and be responsible for prioritising your work and effectively manage your time to ensure task deadlines are met.
• Keep all administrative duties up to date and completed these on time, inform line Manager when support is required.
• Act as an ambassador for SGK, develop and maintain client relationships with key category contacts, design team, Studio teams, printers and suppliers.
• Be a positive, supportive and calming influence in the team and maintain a professional attitude.
• Build a strong relationship with the key stakeholders.
• Raise any issues where appropriate to your line manager whether it be M&S or SGK related
• Buddy team members for holiday and sickness.

QUALIFICATIONS / REQUIREMENTS

·       Strong organisational skills along with ability to multi task.

·       Data Management and administration.

·       An eye for Design and attention to detail.

·       Strong excel skills.

·       Project Planning and tracking

·       Excellent communication skills both verbal and written.

·       Excellent attention to detail.

·       Flexible and hardworking.

·       A team player, with an efficient and proactive approach.

·       Smart appearance and professional attitude.

·       Approachable and trustworthy.

·       PC literate – Microsoft Office, Adobe Acrobat, Database management.

#LI-CW1