Associate - Travel & Expense Compliance

POSITION SUMMARY

The Travel and Expense Auditor is responsible for reviewing all expense report line-item details that fall outside system-based policy parameters.  This position is critical for the adoption and reinforcement of the Concur Travel and Expense tool and will have high visibility by the executive management team.  
 

JOB RESPONSIBILITIES

•    Develops and administers company-wide Travel & Expense (T&E) compliance program by reviewing all expense reports in meticulous detail to determine whether the charge(s) are within compliance to Matthews’ Travel and Expense Policy
•    Identifies expense submissions that fall outside of policy and communicates findings to end users and leadership. Reviews T&E policies and best practices with employees to drive compliance and escalates report non-compliance, as necessary.
•    Leads the process to identify the proper tools, reporting and analysis to allow for sound oversight of the company’s T&E spending activities. Documents commonly identified issues to aide in future compliance reviews and audits. 
•    Recommend best practices for end users to influence change management and adherence to system guidelines and policies.
•    Document/log all non-conformities by individual for credit card use and expense type detail.
•    Escalate non-compliant repeat offenders to executive management for review.
•    Create and publish monthly reports for executive management to outline business segment Travel and Expense Policy/Credit Card compliance.
•    Review non-conforming expense types and charges and makes recommendations to appropriate stakeholders regarding Travel and Expense policy updates.
•    Develop standard work training documentation for commonly identified issues.; Recommend standard business process to end users.
•    Assist with internal and external audit departments; provide metrics, expense report samples, and any other requested information on an as needed basis.
•    Review and troubleshoot failed expense reports by identifying master data nonconformities and working with end users/accounting to correct.
•    May organizes Travel and Expense compliance communications.
•    Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

•    Bachelor’s Degree in Accounting, Finance, Business, or related field,
•    3+ years of previous Financial and Travel Management and Reconciliation and Analysis experience; or equivalent combination of education and experience,
•    A high degree of proficiency in MS Office Suite, Outlook Internet applications.
•    Concur experience preferred.
•    Strong analytical, prioritization, interpersonal, problem-solving, presentation & planning skills.  Lean/Continuous improvement background preferred.
•    Capable of remaining objective when processing and auditing expense reports and following a standard process regardless of end user.
•    Excellent internal customer service skills.
•    Ability to analyze and resolve expense-related problems independently and consistently.
•    Exceptional collaboration, active listening, verbal & written communication skills. Experience presenting complex ideas, anticipating objections, & influencing others via data-based reasoning.  Excellent analysis, interpretation, & reasoning skills.
•    Ability to develop and maintain collaborative relationships with peers and colleagues across the organization.
•    Ability to work well autonomously and within a team.
•    Self-motivated with critical attention to detail, deadlines, and prioritization skills.
 

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; and talk, hear and see.  
•    Occasionally lift and/or move up to 10 pounds. 
* Reasonable accommodations may be made to enable individuals to perform the essential functions.