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Application Engineer

Brand:  Industrial Automation
Company:  Matthews International Corporation
Line of Business:  Marking North America
Location: 

IL, US Chicago, IL, US, 60612 Saint Louis, MO, US, 63132

POSITION SUMMARY

The Application Engineer collaborates with internal and external parties to provide standard or custom application solutions.  This role plans, designs, develops, redesigns or enhances, installs, and implements various technology products. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, and the creation of proposed for solution which includes the scope of work definition.
 

ARE YOU PASSIONATE ABOUT:

  • Defining standards or custom system solutions that include both technical and commercial details. Collaborates with various teams and departments to understand and better define these solutions.
  • Participating in information gathering meetings with clients to determine the clients' needs, business goals, and desired outcomes.
  • Gathering and researching information; confirming specifications, standards, and changes required to make or improve a product; reports or presents information and new ideas to be implemented into new and existing services, products, or equipment.
  • Helping coordinate / provide input for start-up of software/integration and field service for a successful installation of the marking solution.
  • Transfering support knowledge to technical support team after integration. 

DO YOU ENJOY COLLABORATING WITH:

  • Sales
  • Engineering
  • Operations
  • Leadership

DO YOU HAVE EXPERIENCE WITH:

  • Supporting the development of relevant tools and materials to help define an understanding of the technology.
  • Participating in the review of new software products and solutions.
  • Keeping current in the software field and staying informed and aware of the latest industry practices and developments in science and technology to ensure compliance with market needs.
  • Solving problems, aiding other departments, answering questions about the technical functionality, and providing technical support for products.
  • Applying knowledge of software and programming to develop and test computer systems.
     

QUALIFICATIONS / REQUIREMENTS

  • Bachelor’s Degree in Engineering, Computer Science or related field
  • Advanced degree (MBA, Master’s) a plus
  • 4+ years of previous experience specifying and selling software solutions, preferably in the industrial/CPG markets; or equivalent combination of education and experience 
  • Occasional travel either locally, nationally, and/or internationally may be required.
  • A high degree of proficiency MS Office Suite, Outlook & Internet applications
  • Aptitude to work with proprietary MMS software and third-party control software (ladder logic, .xml, Lua, Linux, C#, C++ and structured text).
  • Experience in applying PLC control and software networking and integration with Enterprise level software including ERP and WMS.
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills 
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Solid understanding and application of mathematical concepts
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and senior management
  • Self-motivated with critical attention to detail, deadlines and reporting

#CB

#LI-BS

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; and talk, hear and see.  
•    Occasionally lift and/or move up to 10 pounds. 

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews Marking Systems is a global supplier of printing solutions for product identification, branding, and traceability. We offer robust and reliable systems of unmatched quality for marking needs across packaging and industrial applications, including a full line of high-resolution inkjet, laser, and drop-on-demand valve jet technologies, high-performance inks, and integrated solutions for marking and coding automation. With over 160 years of marking and coding experience, we’ve established a global reputation as a premier innovator and manufacturer in the marking and coding industry.  Matthews Marking Systems is a Matthews International company. 
 

matthewsmarking.com 
 

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants.  In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.