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Associate - Quality Control

Brand:  Industrial Automation
Company:  Matthews International Corporation
Line of Business:  MAS Product Identification

Cranberry Township, PA, US, 16066

Req ID:  9789


The Quality Technician performs duties related to testing and defining the root cause analysis of returned product that have been reported to have Quality Issues, preparing proper report outs, testing of inks, Ink cartridges, and systems, entering and maintaining information in the JIRA ticketing system, and compiling and evaluating statistical data to determine and maintain quality and reliability of products.


  • Performs designated test functions for operations.
  • Collects, reports, and analyzes data for operations.
  • Performs audits as designated by sampling plan. Evaluates audit findings and implements corrective actions.
  • Performs additional in-process testing as required.
  • Collaborates with Safety Coordinator to ensure safety concerns are considered on all quality processes. 
  • Investigates customer complaints and non-conformance issues.
  • Establishes a monthly Quality Committee meeting which helps develop the goals and objectives, strategies, and path to achieving a quality culture.
  • Assists departmental leaders to draft quality assurance policies and procedures.
  • Reviews the implementation and efficiency of quality and inspection systems.
  • Analyzes statistical quality data to identify areas for improvement in the quality system.
  • Identifies training needs and organizes training interventions to meet quality standards.
  • Additional duties as assigned.


  • College Degree or Technical School Diploma
  • 2+ years of previous quality assurance experience required; or equivalent combination of technical education and experience
  • Occasional travel either locally, nationally, and/or internationally may be required.
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills 
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Solid understanding and application of mathematical concepts
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and senior management
  • Self-motivated with critical attention to detail, deadlines and reporting.


  • Regularly required to stand; walk; sit; and talk, hear and see.  
  • Regularly/Occasionally lift and/or move up to 40 pounds. 

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

The Matthews Industrial Automation division of Matthews International designs, manufactures and distributes a wide range of technologies and solutions for industrial automation applications including marking and coding, and warehouse automation. Our integrated systems identify, track, control, and pick products at the highest levels of accuracy. 

Our focus on innovation is leading to rapid growth in each of the solution areas we provide: product identification, warehouse automation and applied automation technologies.  

At Matthews International, what makes us different is what makes us great.  We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.


Nearest Major Market: Pittsburgh