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Sales Assistant

Brand:  Memorialization
Company:  The York Group, Inc.
Line of Business:  Granite

Elberton, GA, US, 30635

Position Summary


The Sales Assistant will assist in maintaining client files, answering incoming calls, providing support to other internal teams and working with drafting to provide layouts for product. Other duties include assisting in documentation, participating in various projects, and other clerical duties as needed. The assistant position is also responsible for assisting the Sales Representatives with quotes and helping answer customer’s questions on layouts, shipping, and order status.



  • Handles quote request and order entry as given by the Sales Representatives
  • Answers customer incoming calls in a professionally and courteous manner.
  • Performs basic support assignments such as template style correspondence,  
  • Records departmental information accurately and timely.
  • Handles file management and organization.
  • Handles report related tasks in a timely and efficient manner.
  • Provides clerical and administrative support to one or more support functions.
  • Prepares Marketing mail outs to customers as per the Sales Representatives direction.
  • Uses basic problem-solving skills to resolve customer problems.Additional duties as assigned.


  • Sales teams
  • External Customers
  • Cross funtional teams


  • Microsoft Excel and Word
  • Superior phone ettiquite 
  • Ability to Multitask 


  • Supporting the sales team and customers to make a smooth, enjoyable process
  • Multitasking effortlessly 
  • The ability to talk to people from multiple departments (shipping, drafting, sales and external customers.)


  • High School Diploma or GED required
  • Associate’s Degree or equivalent from two-year college or technical school in Business, Marketing or related field preferred
  • 2+ years of previous experience; or equivalent combination of education and experience
  • High degree of proficiency in MS Office Suite, Outlook & Internet applications.
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
  • Solid understanding and application of mathematical concepts.
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and management.
  • Self-motivated with critical attention to detail, deadlines and reporting.
  • Ability to work overtime as necessary.

Matthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, our Environmental Solutions is focused on the design and manufacture of advanced combustion systems. Matthews Memorialization is a (MATW) Matthews International company. 


Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled. 

Nearest Major Market: Athens