Industrial Field Service Specialist
TX, US
POSITION SUMMARY
Matthews Environmental Solutions is a globally recognized leader in cremation and incineration equipment. Our products and services meet some of the world’s most demanding performance and environmental standards, and we are proud to support customers across the globe with innovative, reliable solutions.
We are currently seeking a Industrial Field Service Specialist to join our growing team.
We’re hiring an Experienced Crematory Service Technician to install, repair, rebuild, and commission cremation and incineration equipment across the U.S and internationally. This role is ideal for technicians with strong refractory, mechanical, electrical, and PLC experience who want a long-term career with a global industry leader. From providing mechanical excellence, to driving sales, the Industrial Field Service Specialist IS the face of the company!
COMPENSATION & PERKS
- Base Pay: $25-$43/hr. Total Compensation (includes hourly rate, overtime, and per diem).
- Weekly Travel Required — while still being home on weekends!
- Clear career advancement path with 6 technician levels for continued growth and development!
- Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package effective day 1, including an employer HSA (Health Savings Account) contribution.
- Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
- Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
- Financial Perks: 401(k) program with company match as well as an Employee Stock Purchase Program.
- Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
- Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.
If you enjoy hands-on technical work, solving complex problems, and traveling while building a long-term career with a stable global company, we’d love to hear from you!
JOB RESPONSIBILITIES
- Install, repair, and commission cremation/incineration systems.
- Perform refractory work (hearth, roof, wall, cold-hearth rebuilds).
- Troubleshoot burners, airflow, hydraulics, motors, and mechanical systems.
- Diagnose electrical issues (single-phase/three-phase, 120VAC, 2–10VDC).
- Perform PLC upgrades, control panel changes, and system commissioning.
- Rebuild single-chamber, multi-chamber, and large-animal units.
- Service autoloaders, lift tables, and processors.
- Lead jobsite activities and train operators/technicians.
- Complete service reports and manage expenses.
- Provide remote/phone support.
QUALIFICATIONS / REQUIREMENTS
- Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field.
- 4+ years of previous experience; or equivalent combination of education and experience.
- 3–10+ years crematory, incinerator, or industrial combustion experience.
- Strong refractory skills.
- Ability to read mechanical & electrical drawings.
- Experience with PLC-based systems and advanced troubleshooting.
- Welding, rigging, and crane experience preferred.
- Able to travel up to 5 days/week.
- Valid driver’s license; able to pass background/drug screening.
PHYSICAL ASPECTS / WORK ENVIRONMENT
- Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
- Regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Industrial setting with heat, cold, dust, noise.
- Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
- The noise level in the work environment may be high.
*Reasonable accommodations may be made to enable individuals to perform the essential functions.
Matthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, our Environmental Solutions is focused on the design and manufacture of advanced combustion systems. Matthews Memorialization is a (MATW) Matthews International company.
http://matw.com/memorialization/
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
