Order Entry Operator

POSITION SUMMARY

Are you looking for more than just a job? Join Matthews International, a company with over 175 years of success and stability. As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality — and it all starts with our people.

The Order Entry Operator is responsible for following guidelines for entering orders into the business system and identifying appropriate products to fulfill customers’ needs.  The position will perform a variety of tasks involved with interpreting customer order blanks, matching product offerings to best fit customer needs and identifying options to tailor each order to the customer’s experience.

WHY YOU'LL LOVE WORKING HERE!

• Job Stability: We’ve been around for 175 years — and we’re still growing.
• Career Growth: We believe in promoting from within.
• Respectful Culture: You’re not just a number — you're part of the team.
• Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
• Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
• Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
• Financial Perks: 401(k) program with company match as well as an Employee Stock Purchase Program.
• Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
• Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.

JOB RESPONSIBILITIES

• Reviews customer order source documents.
• Prepares and sorts source documents and identifies and interprets data to be entered.
• Open, review, and save customer's digital art files.
• Contacts preparers of source documents to resolve questions, inconsistencies, or missing data.
• Enters data from source documents into business system.
• Compares data entered with source documents, or reenters data in verification format to detect errors.
• Makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Reviews error reports and enters corrections into business system.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Associate’s Degree in Business Administration or related field.
• 2+ years of previous data entry experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• Experience with Adobe Illustrator, Corel Draw, or Photoshop is a plus.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.
   

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.  
• Occasionally lift and/or move up to 10 pounds.
• The noise level in the work environment will be low to moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.
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