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eCommerce Account Manager

Brand:  SGK
Company:  Schawk USA Inc. (US103)
Line of Business:  SGK Americas

Battle Creek, MI, US, 49017 Chicago, IL, US, 60612


At SGK, we are currently seeking a talented eComerce Account Manager to join our team.


The eCommerce Account Manager will be responsible for managing day-to-day activities to develop and deploy eCommerce assets, overseeing the end-to-end digital content lifecycle for a top CPG client. The ideal candidate will be a self-motivated individual with the ability to develop and foster client relationships, is highly organized and flexible, and has a strong eye for detail. This role will interface with mid-level to director level client contacts as well as internal creative, production and technology teams, ensuring quality inputs and delivery of best-in-class work.


  • Coordinates client-specific projects throughout the digital lifecycle, including estimate creation, selection/assignment of resources, monitoring of project progress and generation of the client/project invoice.
  • Ability to motivate teams to produce desired tangible outcomes within tight timeframes
  • Takes initiative and brings impeccable follow-up skills
  • Ability to manage multiple tasks with changing demands in a deadline-driven environment.
  • Efficiently manage a workload of daily deliverables across multiple projects meeting accuracy, efficiency, quality control and brand standards.
  • Ensure all deadlines and deliverables are met.
  • Follows established practices and procedures to resolve routine problems
  • Other duties as assigned


  • Bachelor’s Degree in Business Administration, Marketing, Communications or related field
  • 3+ years of previous project management experience, agency experience preferred but not required.
  • Experience with eCommerce or digital content preferred (including SEO/copy, social, etc)
  • Or equivalent combination of education and experience
  • Occasional travel either locally, nationally, and/or internationally may be required.
  • Strong ability to work closely with clients and manage relationships.
  • Collaborate effectively with multiple internal teams.
  • Excellent communication skills (written and verbal), presentation and listening skills.
  • Ability to manage heavy workloads, prioritize work appropriately and meet deadlines.
  • Excellent organizational and analytical skills; detail oriented.
  • Strong business acumen.
  • Strong project management and problem solving skills.
  • High degree of proficiency in MS Office Suite, Outlook and internet applications.
  • Ability to work with and influence peers and senior management


•    Regularly required to stand; walk; sit; and talk, hear and see.  
•    Regularly/Occasionally lift and/or move up to 10 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•    The noise level in the work environment may be high.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.


Nearest Major Market: Battle Creek
Nearest Secondary Market: Kalamazoo