Sr Client Coordinator

POSITION SUMMARY

The SGK Senior Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion.  Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Senior Client Coordinator ensures that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received.  Candidates with a background in graphic communications and familiarity with packaging science are preferred.  Key responsibilities include organizing and managing the full lifecycle of on-shelf packaging for shipping cartons. Proficiency in Microsoft Office and Adobe Pro, along with exceptional attention to detail and organizational skills, are essential for success in this role.  This is a full-time, hybrid position based onsite with our client in downtown Chicago, requiring four days per week in-office and one day remote.  Click “Apply Now” for immediate consideration. 

WHAT WE OFFER

We are dedicated to not only providing fulfilling work experience but also ensuring your overall well-being. When you join our team, you'll gain access to a robust benefits package that supports your physical, mental, and financial health.

•    Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
•    Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
•    Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
•    Floating Holidays: We value your flexibility, and we offer floating holidays to suit your schedule.
•    Financial Perks: 401(k) program, complemented by a company match, as well as an Employee Stock Purchase Program.
•    Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
•    Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.

JOB RESPONSIBILITIES

•    Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time.  
•    Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project. 
•    Directs project activities and monitors project costs to ensure the business is as profitable as possible.  
•    Meets with the clients as needed and understands client's expectation.  Validates client protocols and brand/pharma requirements and ensures compliance throughout the process.
•    Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
•    Monitors quality on production floor and resolves conflicts/issues to keep projects on track.
•    Additional duties as assigned. 

QUALIFICATIONS / REQUIREMENTS

•    Bachelor’s Degree in Business Administration, Marketing or related field
•    3+ years progressive project coordination experience; or equivalent combination of education and experience
•    Occasional travel either locally, nationally, and/or internationally may be required.
•    High degree of proficiency in MS Office Suite, Outlook & Internet applications.
•    Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
•    Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
•    Solid understanding and application of mathematical concepts.
•    Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
•    Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
•    Ability to work with and influence peers and management.
•    Self-motivated with critical attention to detail, deadlines and reporting.

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; and talk, hear and see.  
•    Regularly/Occasionally lift and/or move up to 10 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•    The noise level in the work environment may be high.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

ADDITIONAL

If you are interested in exploring this role further, click "Apply Now" and upload your most recent resume.  However, if this role doesn’t quite meet your expectations, please join our Talent Network so that you can be informed about job opportunities and events that match your interests.
 
We can't wait to connect with you!
  
Meet your Recruiter: https://www.linkedin.com/in/jill-mcmeekin/  
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