Client Services Project Manager

POSITION SUMMARY

Are you looking for a new role where creativity, execution, and impact all come together? At Collide, we go far beyond being a global printer—we serve as a strategic partner who brings clarity to chaos, simplicity to complexity, and speed to ambition. As our Client Services Project Manager, you’ll plan, coordinate, and manage the execution of diverse projects while ensuring all performance targets are met, including timing, cost, quality, and expected return. You’ll gather project requirements, build structured project plans, validate cost parameters, and oversee end-to-end execution, collaborating closely with internal teams, cross-functional departments, and clients to keep each project on its critical path.

This is a hybrid role with approximately three days per week onsite at our client’s location in Westborough, MA. Experience in the graphics industry will set you up for success in this position.

Click "Apply Now" for consideration. 

JOB RESPONSIBILITIES

•    Collects, analyzes and understands project requirements.
•    Develops and maintains project plans, including documentation of project scope, objectives, deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc.
•    Communicates the project status, requirements, and structure across the Project Management team and all necessary departments.
•    Defines potential problems and suggest alternatives based upon cost implications, time constraints, and customer quality standards.
•    Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
•    Collaborates with manufacturing, sales/marketing, and purchasing teams in project definition, feasibility, and approval process.
•    Manages day-to-day progress of projects including risk assessment and problem resolution.
•    Conducts project reviews according to prescribed process/structure.
•    Serves as the main day-to-day contact on current projects for internal project teams, clients and suppliers.
•    Attends project planning meetings as needed; serves as subject matter expert regarding workflow, processes, capacity, timelines, etc.
•    Assists with the implementation of workflow management and reporting tools focusing on quality, profitability, efficiency, and productivity.
•    Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
•    Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished.  Mentors, coaches, trains and develops team.
•    Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

•    Bachelor’s Degree in Project Management or related field.
•    6+ years of previous project management experience; or equivalent combination of education and experience.
•    Occasional travel either locally, nationally, and/or internationally may be required.
•    High degree of proficiency MS Office Suite, Outlook & Internet applications.
•    Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. 
•    Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
•    Solid understanding and application of mathematical concepts.
•    Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
•    Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
•    Ability to work with and influence peers and senior management.
•    Self-motivated with critical attention to detail, deadlines and reporting.

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; and talk, hear and see.  
•    Regularly/Occasionally lift and/or move up to 10 pounds. 

* Reasonable accommodations may be made to enable individuals to perform the essential functions.