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Client Coordinator

Date: 06-Jun-2021

Location: London, ENG, GB, EC1N 2HT

Company: Matthews International

We have an initial 3 months fixed term contract for a Client Coordinator/Administrator to join our team in Witham.



You will be working with a client where you will provide a unique service, you will be part of the client services team who are responsible for the communication of technical information for the purpose of creating new and existing product packaging.

Responsibilities will include but not be limited to:

Liaising daily with the Product Launch and Change team.

Interacting with the Artwork Production and QC team

The entering of client information into the Product Lifestyle Management system

Communicating job progress and answering customer queries by telephone, email.

Interpreting results/reports and taking appropriate actions, liaising with staff and clients.

Producing electronic certificates, reports and invoices in an accurate and timely manner.

Contributing to credit control activities as required

Liaise with and support the Global sales and marketing managers as required.

Booking in and sending out of samples

Participation in team meetings and following through actions/projects

Contributing to the upkeep and improvement of office processes and procedures

  • Enjoy working as part of a team
  • Knowledge of print processes
  • Ability to communicate with staff, clients and at all levels
  • Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
  • Good literacy and numeracy skills as you will be producing reports and documents.
  • Work under pressure and to be able to determine and organise priorities, with minimal supervision.

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.