Design Account Manager

Date: 23 Mar 2024

Location: London, GB, EC1V 7LQ

Company: Matthews International

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 


Overall responsibility

We are looking for an Account Manager to join our brand and packaging design agency, taking responsibility for the day-to-day activity across projects on behalf of a set of established


Scope of role

Office-based 2 days a week, WFH 3 days. May need to visit the agency or client offices as required.


Role overview

The Account Manager position will be involved in all aspects of delivering design and branding projects for a range of well known FMCG brand clients, including receiving client briefs, planning projects and working closely with the SGK creative teams to produce and present creative work. They will work in close partnership with the Account Director to define creative solutions, manage the design process and deliver results to satisfaction. Through this they will have direct exposure and responsibility for category-leading brands and marketing activities across a number of disciplines and regions.



Key tasks overview

• Receiving and responding to client briefs, writing internal creative briefs, timing plans and any related client service responsibilities (contact reports, status reports etc.)

• Tracking and communicating status on client projects, including reporting up to the client services team on all current workstreams and future projects

• Manage processes with the creative studio, scheduling resource to maximise operational efficiencies without compromising quality

• Engage with different stakeholders as needed and operate client approval systems as needed for project delivery

• Take responsibility for aspects of client finance, including invoicing and budget tracking


Candidate Requirements

We’re looking for an energetic and ambitious person with an appetite to learn new skills an desire to help author packaging designs that are loved and purchased by audiences around the world. They should be calm, considerate and have a great eye for detail, coupled with a desire to engage confidently with others and build relationships


Candidate profile

• Great listening and communication skills to understand complex tasks and engage with a variety of stakeholders to to achieve a goal

• Professional, positive and proactive attitude with desire to take ownership and move things forward



Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

At Matthews International, what makes us different is what makes us great.  We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.