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Production Supervisor

Date: 07-Jun-2021

Location: Penang, MY, 14100

Company: Matthews International

POSITION SUMMARY

Supervises a Production team engaged in one or more production activities, such as premedia, prepress, production arts, color and retouching, quality control, etc. Partners with the Project Coordination team to ensure projects assigned remain on schedule and on budget; manages and makes adjustments to schedules, workloads, and resourcing as needed to ensure deadlines are met and the optimal performance of the team. Resolves the most complex Production problems using strong technical expertise and a broad perspective to identify innovative solutions.

JOB RESPONSIBILITIES

•    Attends any pre-production meetings and/or interacts with customers directly as necessary.
•    Ensures high quality standards in all production client deliverables.
•    Works closely with project team, and client contacts as needed, to ensure production deliverables within specific area of expertise to follow project specifications and meet client needs.
•    Maintains a good understanding of market and competitor trends for assigned clients and communicates details with project team.
•    Develops knowledge base for client categories and keeps team up to speed on consumer insights, trends, etc. Leverage knowledge to strengthen client relationships.
•    Develops sound and effective production solutions to issues that impact a department or client.
•    Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs).
•    Proactively leads the development of improved production processes to better serve clients and achieve financial targets.
•    Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
•    Follows-up with direct reports to ensure jobs are on target for established hours and deadlines and adhering to company policies and procedures.
•    Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished.  Mentors, coaches, trains and develops team.
•    Additional duties as assigned.

QUALIFICATIONS/ REQUIREMENTS

• High School/ Diploma/ Degree in Art & Design, Printing Technology or equivalent.
• More than 5 year(s) of working experience in the pre-press, printing, packaging and advertising industry or digital imaging; and possess proven experience in managing and leading the team.
• Required skill(s): Adobe Illustrator, Photoshop, Macintosh.
• Strong verbal and written communication skills (including analysis, interpretation, and reasoning). Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Mature, hardworking, and able to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.