Configuration Specialist

Brand:  SGK
Company:  Schawk USA Inc. (US103)
Line of Business:  SGK Americas

Pittsburgh, PA, US, 15275

Req ID:  12601

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 


The Configuration Specialist coordinates with the business analyst or application consultant and/or client and analyzes the proposed configuration of the software platform. The position is responsible for the end-product design, function and moves the design into a custom configured solution and tests the set-up and prepares it for customer UAT and provides general maintenance to system. 


  • Consults with business analyst and/or client to implement client requirements into custom configured solution.
  • Analyzes product design and converts concept into a configuration.
  • Creates reliable and independently verified custom configurations, based on instructions from business analyst and/or client.
  • Optimizes vulnerabilities in existing configuration.
  • Removes configuration errors and implements configuration customizations.
  • Tests and evaluates system set-up and prepares it for customer UAT.
  • Performs general maintenance of systems (revisions/updates/upgrades).
  • Provides first level help-desk support to clients for system problems.
  • Delivers system training to key users.
  • Additional duties as assigned.


  • Associate’s Degree or equivalent from two year college or technical school in computer science, engineering, information technology or related field
  • 2+ years of previous IT related experience; or equivalent combination of education and experience
  • Occasional travel either locally, nationally, and/or internationally may be required.
  • High degree of proficiency in MS Office Suite, Outlook & Internet applications.
  • Working knowledge of HTML, Java, My SQL, PHP preferred.
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, & planning skills.
  • Strong verbal and written communication skills
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and management.
  • Self-motivated with critical attention to detail, deadlines and reporting.
  • Ability to read, write, and comprehend instructions, short correspondence, and memos.

# CB




  • Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk, hear and see.  
  • Occasionally lift and/or move up to 10 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment is usually low/moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Matthews International, what makes us different is what makes us great.  We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

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Nearest Major Market: Pittsburgh