Product Owner / Manager

POSITION SUMMARY

As a Global Supply Chain Product Owner at SGK, you will have a multifaceted role that involves font compliance management and product ownership. You will play a crucial role in ensuring that our clients' packaging and branding materials adhere to font licensing and copyright regulations with “Font Hub” while also leading the development and evolution of our web-based "Print Spec Database."

This dual role requires a keen eye for detail, a strong understanding of font licensing, and the ability to communicate effectively with both internal teams and clients. You will also define and communicate a clear product vision and strategy for the "Print Spec Database," ensuring it aligns with company objectives and meets the needs of external and internal customers, all while embracing the principles of Kaizen for continuous improvement.

JOB RESPONSIBILITIES

• Font License Management: Develop a system to maintain precise records of font licenses, including their expiration dates and usage rights. Ensure timely updates and renewals of all licenses.
• Font Sourcing: Identify and source appropriate fonts for projects that meet licensing requirements while fulfilling creative and branding objectives.
• Communication: Collaborate with design and production teams to educate and inform them about font compliance guidelines and best practices.
• Training and Coaching: Train SMEs at the sites to ensure that the policies in place are used.
• Client Interaction: Communicate with clients to ensure that they understand and adhere to font licensing requirements and assist in resolving any font compliance issues.
• Documentation: Maintain detailed records and reports on font usage, licenses, and compliance efforts.
• Font Policy Development: Contribute to the development and updating of font compliance policies and procedures.
• Risk Assessment: Evaluate font usage risks and potential legal implications and propose mitigation strategies.
• Technology Collaboration: Work with internal Production IT to ensure digital environments linked to font applications are current and comply with company standards.
• Product Vision: Define and communicate a clear product vision and strategy for the "Print Spec Database," aligning it with the company's objectives for external and internal customer needs.
• Stakeholder Collaboration: Collaborate closely with internal and external stakeholders, including clients, product managers, developers, and designers, to gather requirements and prioritize features.
• Roadmap Planning: Develop and maintain a product roadmap that outlines feature prioritization and timelines for product enhancements.
• Feature Definition: Translate high-level product goals into detailed feature requirements, user stories, and acceptance criteria, ensuring that the product meets user expectations.
• Market Analysis: Continuously monitor the print technology landscape, identifying trends, competitors, and emerging opportunities to keep the Print Spec Database at the forefront of the industry.
• User Experience: Champion a user-centric approach to product development, collaborating with design teams to create an intuitive and seamless user experience, with a dedication to Kaizen principles for enhancing user satisfaction.
• Quality Assurance: Collaborate with the Quality Assurance team to ensure the product is thoroughly tested and free from defects before release.
• Kaizen Leadership: Champion the adoption of Kaizen principles and methodologies within the organization, promoting a mindset of continuous improvement.
• Data Collection and Analysis: Collect and analyze data to support improvement initiatives, making data-driven decisions to track progress and measure success.

QUALIFICATIONS / REQUIREMENTS

• Bachelor’s Degree in Business Management, Administration, or related field
• 5+ years progressive operations experience; or equivalent combination of education and experience
• Prior managerial/supervisory experience
• Periodic travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills 
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Solid understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management
• Self-motivated with critical attention to detail, deadlines and reporting
   

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.  
• Occasionally lift and/or move up to 10 pounds. 
• The noise level in the work environment is usually low/moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.
 

#LI-MM1