Colour Specialist
Date: 15 Jul 2025
Location: Salford, ENG, GB, M50 2GN
Company: Matthews International
With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.
POSITION SUMMARY
We are seeking a proactive and client focused Account Director/Product Manager to join our team. The Account Director will act as the primary point of contact for a portfolio of clients, ensuring their needs are met and that they receive exceptional service. This role involves building and maintaining strong client relationships, identifying opportunities for growth, and collaborating with internal teams to deliver solutions that drive client success and satisfaction.
JOB RESPONSIBILITIES
• Serve as the primary contact for ColourLab and ColourHub accounts.
• Understand client goals, challenges, and industry trends to provide tailored solutions.
• Regularly communicate with clients to ensure their satisfaction and address any issues.
• Develop and execute plans to achieve client and company objectives.
• Identify opportunities for upselling or cross-selling services to grow value.
• Collaborate with sales, marketing, and product teams to align strategies
• Act as a liaison between clients and internal teams to ensure projects are delivered on time.
• Monitor PQM progress, and manage client expectations effectively.
• Track Print supplier production metrics, including quality scores and trends.
• Prepare and present PQM performance reports to clients and print suppliers.
• Use data insights to recommend improvements and drive client success.
• Address client inquiries, complaints, and feedback promptly.
• Provide Print supplier audits and deliver training on PQM platforms
• Work collaboratively with Product Owner team to develop ColourHub platform.
QUALIFICATIONS / REQUIREMENTS
• Strong commercial focus
• Ability to communicate at all levels
• Stakeholder management of internal and external clients
• Expert in colour science, colour theory and colour management
• Background in print and packaging
• Proficient in PQM and QA software platforms
• Confident public speaking and presentational skills
• Ability to translate complex data in to simple easy to understand presentation
#LI-CW1
The businesses of SGS & Co and SGK have united to form Propelis, a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.
