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Onsite Graphics Manager

Date: 08-Jun-2021

Location: Sofia, BG, 1715

Company: Matthews International


We are recruiting for a Graphics Manager to work onsite with our client, Coca-Cola. This is an initial 12 months maternity cover contract with the possibility it will be extended. 


• To act as a representative of the SGK business ensuring a first class service is consistently provided to Coca-Cola (KO) with professionalism, and enthusiasm whilst in alignment with the KO culture.

• To act as a representative of the Company with shared responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to KO

• To be the front-line enabler and facilitator for artwork management and process facilitation across the supply chain.



Project Management

• Responsible for gathering, managing, and coordinating new and updated graphics & packaging projects for the Client brand portfolio.

• Project lead for packaging changes throughout designated region including day-to-day contact with brand management and bottler, printers, and agencies.

• To co-ordinate the Pack Change Process for all projects for the Client, including packaging artwork, artwork amends, repro, proofs, and all services provided by SGK.

• Manage and maintain Project and Job Status Trackers (including audit of completed jobs).

• Communicate key milestones and critical path timelines where applicable to all key stakeholders.

• Escalate as appropriate any risks to critical path timelines.

Briefing & Approval Process

• Collate ‘accurate’ briefs and submit to Client Services

• Collate amends and brief SGK Client Services

• Co-ordinate and lead Pre-Artwork meetings with support of SGK Central production unit, including output of minutes and actions.

• Manage the deployment and ongoing use of KO Art, through support of its implementation and maintenance of all master data.

• To advise on print and technical feasibility on all assigned projects with the direct support of the Print Management Team and Operational Teams

• Co-ordinates press attendance where applicable with the SGK Technical Print Support team.

• To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.

• Support the control and development of brand consistency and print feasibility on behalf of the Client along with the Print Management Team and Operational Teams (Client Services and Production).

• To be responsible for getting approval of jobs from each relevant Client department before release of fully approved files.

Relationship Management

• To build, maintain and develop effective & positive working relationships across KO, and wider supply chain becoming a trusted advisor and enabling first class service.

• To fully understand and appreciate KO culture and reflect this in behavior patterns and ways of working.

• To take full ownership of the daily on-site relationship with the relevant marketing team and supporting departments with support of designated Account Director.

• To always represent SGK professionally at all levels within KO as required

• To identify areas for continuous improvement within the client and company processes, recommend robust and appropriate actions, in close association with the Account Management and Operations Teams.


• Strong understanding of KO processes, and supply chain requirements for the delivery of new to market products and pack maintenance.

• Ability to review current working practice and recommend robust improvements.

• Confidence in dealing with clients at all levels of management and differing cultures.

• Be able to operate within the office space assigned, work independently without the daily oversight of a line manager.

• Due to the evolving nature of our relationship as a company with all key customers, the nature of this role will continue to develop. Hence there is a need for flexibility, the ability to grow with the job and the overall resilience to change.

• Building and keeping professional relationships with external parties related to the client (e.g design and promotional agencies).

• Ability to travel as needed


• Excellent organisational skills and logical approach

• Demonstrate strong project management skills

• Remains calm under pressure

• Ability to negotiate

• Strong knowledge of print processes and packaging materials so as to understand the limitations and/or restrictions faced by designers

• Attention to detail

• Skilled in using Microsoft Office for data reporting

• Experience/Knowledge of Adobe products

• Experience/Knowledge of the Client and or working with FMCG brands

Personality/Work Style:

• Proactive, high energy, “a driver & deliverer”

• Appreciate cultural sensitivities

• A good listener and able to demonstate strong empathy skills

• Strong process orientation

• Capable and effective leader, who displays collaboration and teamwork

• Self-starter; able to work independently/autonomously

• Stong and commanding presence internally to facilitate in driving results for client demands

• Excellent project manager who is able to navigate relationships at all levels within the client environment

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.  SGK is a Matthews International company. 

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.