Mgr - Production

DO

• The Operations Manager is responsible and accountable for all activities related to operations, service delivery and productivity to ensure all necessary requirements are met.

• Oversees the development and improvement of processes to meet objectives and is responsible for managing talent, facilities, total service delivery and safety programs.

DISPLAY

Behaviours

• Focuses on Service-Does things right the first time. Delivers high-quality on time.

• Acts with Courage and Integrity-Operates with honesty and without compromising

Matthews/SGK’s core values. Maintains confidence, delivers on promises, and does what is

right.

• Demonstrates Accountability-Takes ownership of work and outcomes, makes sound

decisions, and follows through with commitments. Provides accurate, quality work consistent

with standards and expectations.

• Builds Collaboration Through Trust-Involves and engages with others, working cooperatively

and building collaborative solutions.

• Creates Value Through Improving Continuously-Looks for ways to drive efficiency, creative

thinking, or operational excellence. Initiates opportunities to learn, shows curiosity, and develops

professional skills that add value to the business.

• Aligns Strategic Direction-Appropriately understands internal and external trends, best

practices, and disruptions relevant to the business or function.

• Drives Results–Consistently achieving results, even under tough circumstances.

Technical Capabilities

• Business and Commercial Acumen–Significant understanding of the market and business environment that affects the assigned clients.

• Financial Acumen–Interpreting and applying understanding of key financial indicators to make better business decisions

• Optimises Work Processes–Knowing the most effective and efficient processes to get things done, with focus on continuous improvement

• Build Effective Teams–Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

• Decision Quality–Making good and timely decisions that keep the organisations moving forward.

• Pre-media and Print Services Technical Know-how–Significant understanding of effective Pre- media, Print Services, Photo Studio and/or digital production, processes, roles, tools (digital and conventional) and workflow practices and trends.

• Client Services and Solutions–Build and maintain effective relationships with internal and external clients, printers, and service providers.

DELIVER

• Bachelor’s Degree in Business Administration or related field 

• Advanced degree (MBA, Master’s) preferred 

•  progressive production experience; or equivalent combination of education and experience  

• Extensive experience in a leadership role (direct or indirect) 

• Periodic travel either locally, nationally, and/or internationally may be required. 

• High degree of proficiency MS Office Suite, Outlook & Internet applications 

• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills  

• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

• Solid understanding and application of mathematical concepts 

• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients 

• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

• Ability to work with and influence peers and senior management 

• Self-motivated with critical attention to detail, deadlines and reporting

#LI-CW1