Supvr - Production

DO

·       Supervise one or more teams engaged production activities, such as colour & retouching, assembly, production art or quality control.

·       This role partners with all relevant stakeholders to ensure projects remain on schedule and on budget.

·       Manage and adjust schedules, workloads, and resourcing as needed to ensure deadlines are met and the optimal performance of the team.

·       Responsible for resolving the most complex production problems using strong technical expertise and a broad perspective to identify innovative solutions.

DISPLAY

Behaviours

• Focuses on Service-Does things right the first time. Delivers high-quality on time.
• Acts with Courage and Integrity-Operates with honesty and without compromising Matthews/SGK’s core values. Maintains confidence, delivers on promises, and does what is right.
• Demonstrates Accountability-Takes ownership of work and outcomes, makes sound decisions, and follows through with commitments. Provides accurate, quality work consistent with standards

and expectations.

• Builds Collaboration Through Trust-Involves and engages with others, working cooperatively

and building collaborative solutions.

• Creates Value Through Improving Continuously-Looks for ways to drive efficiency, creative

thinking, or operational excellence. Initiates opportunities to learn, shows curiosity, and develops

professional skills that add value to the business.

• Drives Results–Consistently achieving results, even under tough circumstances.

Technical Capabilities

• Optimizes Work Processes–Knowing the most effective and efficient processes to get things done, with focus on continuous improvement.
• Build Effective Teams–Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Decision Quality–Making good and timely decisions that keep the organizations moving forward.
• Premedia and Print Services Technical Know-how–Significant understanding of effective Pre- media, Print Services, Photo Studio and/or Digital production, processes, roles, tools (digital and conventional) and workflow practices and trends.

DELIVER

• Attends any pre-production meetings and/or interacts with customers directly as necessary.
• Ensures high quality standards in all production client deliverables.
• Works closely with project team, and client contacts as needed, to ensure production deliverables within specific area of expertise to follow project specifications and meet client needs.
• Maintains a good understanding of market and competitor trends for assigned clients and communicates details with project team.
• Develops knowledge base for client categories and keeps team up to speed on consumer insights,trends, etc. Leverage knowledge to strengthen client relationships.
• Develops sound and effective production solutions to issues that impact a department or client.
• Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs).
• Proactively leads the development of improved production processes to better serve clients and achieve financial targets.
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
• Follows-up with direct reports to ensure jobs are on target for established hours and deadlines and adhering to company policies and procedures.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.

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