Account Coordinator

POSITION SUMMARY

A Project Co-ordinator position where previous experience of multiple line project management is not essential, but where enthusiasm and a willingness to learn are paramount.

This demanding role requires an individual with proven administration and communication skills. This role is a pivotal part of the team and requires an individual who does not shy away from constant change in a demanding and fast paced environment with the ability to multi-task.

JOB RESPONSIBILITIES

· To efficiently assist the day to day workload of the Project Management team and ensure tasks are delivered on time in full.

Main Responsibilities

· To support Project Manager in all aspects of administration.

· To have a clear understanding of all internal and external procedures relating to Schawk and client including critical paths and deadlines.

· To support and cover reception duties where necessary. This includes taking and directing calls in a timely fashion and welcoming clients who enter the office in a friendly and professional manner.

· To ensure all work is carried out within the client process.

· Provide additional support to the Project Management team in terms of booking in on MIS, briefing, amends management, uploading PDFs, dispatching files, creating time plans, status reports and colour standards.

· To independently manage the post and all courier requirements for the accounts if necessary.

· To support the teams in all admin duties including: uploading and transferring files on the server, photocopying, binding presentations, filing putting together mock ups.

· To ensure that all details on the MIS are correct at the time of briefing.

· To complete pre-booking within timescales as requested by the account manager.

· To ensure efficient and accurate information is conveyed to all relevant departments in the form of an accurate brief.

· To be responsible for prioritising your work within a varied client base and effectively managing your time to ensure deadlines are met.

· Maintaining a professional and corporate awareness when dealing with internal colleagues and external clients.

· Provide support with the maintenance of clients systems.

· To manage or assist with small projects as and when required which will include communicating with Client contacts at all levels.

ADDITIONAL RESPONSIBILITIES

Team Responsibilities

· Attend training sessions with Senior Project Manager as part of development and progression plan.

· Be a positive and calming influence in the team and ensure that team members maintain a professional attitude.

· Build a strong relationship with the extended team at the studio

· Buddy team members for holiday and sickness

QUALIFICATIONS / REQUIREMENTS

· Project Management skills and experience preferable

· Experience within the print industry would be desirable

· Strong organisation skills along with multi-tasking

· Good communication skills – written & verbal

· A good team worker

· Excellent telephone manner

· Good attention to detail

· PC literate – Microsoft Office – Word and Excel

· Flexible, hardworking and ambitious

This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties that may change from time to time to reflect changes in the Company’s circumstances. The Company therefore reserves the right to vary the job description in consultation with you.

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